Medical Center Ambassador

The Office of Patient Experience offers a 100-service hour committed internship/volunteer program for students with excellent communication and social skills. Participants have a significant effect on the patient experience at UC Irvine Medical Center every day.

This internship/volunteer program is a premier opportunity for college students, postgraduates and mature adults to gain experience in the field of healthcare administration and patient relations.

The program is also ideal for individuals interested in marketing, communications and healthcare.

Apply today ›

Your role as medical center ambassador

The ambassador is an important touchpoint for all UC Irvine Health guests. Ambassadors are expected to provide excellent service to patients and visitors by escorting them to their desired destination and answering any questions they may have about the medical center.

Selected candidates have the opportunity to:

  • Guide and assist patients and visitors to their destination, serving as a campus ambassador
  • Learn and be able to explain the patient portal to patients and guests
  • Act as a tour guide for special tours throughout the medical center
  • Gain communication skills with a diverse population
  • Provide information and assistance for non-medical questions and concerns
  • Work on special projects with the patient experience team

Apply to become a Medical Center Ambassador today ›

Questions? Call the Office of Patient Experience at 714-456-3630 or email us at

What are the requirements to volunteer?

You must be at least 18 years old and be available to volunteer for a three-hour shift each week between 8 a.m. and 5 p.m., Monday through Friday. You must be able to commit to a minimum of 100 service hours. You also must pass a general health clearance and a criminal background check.

What does the health clearance involve?

Each volunteer must show proof from their physician that they are immune to measles, mumps, rubella and chicken pox. They must also show proof that they have completed the two-step tuberculosis skin test.

What skills or experience do volunteers need?

The most important requirement to be a volunteer is a friendly, customer-focused attitude. You do not need medical or clinical experience. A willingness to serve, give back to your community and be helpful and caring are the traits of a successful volunteer. Excellent communication skills are required.